This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service. We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at https://www.picobellooils.co.uk

We are committed to protecting your privacy and are registered with the ICO only using the information we collect about you lawfully (in accordance with the GDPR).

We collect information about you for 3 reasons:

1. To process your online orders/enquiries
2. To send out customer offers (if you have ordered from us online within the last 12 months) once or twice a year.
3. To provide you with the best possible service
We only keep the information you give us when you place an order online or contact us via website/email. The type of information we collect includes:
Your name and address
Your phone number
Your email address and delivery address (which may be someone else’s address)

You can check the information that we hold about you by emailing us at orders@picobellooils.co.uk.
The information you have provided us with is held securely in accordance with our internal security and privacy policy. The length of time we hold your data will be as short as possible in order for us to provide you with good customer service and in accordance with the law. You can write to us and ask us to delete the data we have on you, which we will then do except where the law requires us to keep certain information.

We never have and we never will share or sell your information to any other third party for their marketing purposes, either in the EEA (European Economic Area) or outside this area.
We may use technology to track the patterns of behaviour of visitors to our site or order processing. We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Compliance With Laws

We will disclose your Personal Information where required to do so by law or subpoena.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions or comments about privacy, email orders@picobellooils.co.uk or you can write to The Data Protection Officer Picobello Oils
Wood Bank, Brighouse Wood Lane, Brighouse, West Yorkshire, HD6 2AL, UK.

Online payments are processed by Paypal using their secure services and are independent from our website and our business. We do not pass on any data other than those essential to enable you to pay for your order. If you are not happy for payments to be processed by Paypal you can chose to pay by BACS.